Cyber Crime Help India
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How to Report a Cyber Crime in India

Short answer

Report any cyber crime on the National Cyber Crime Reporting Portal (cybercrime.gov.in), run by the Ministry of Home Affairs. For financial fraud, call 1930 first — speed matters. Women- and child-related offences can be reported anonymously. Reporting is free; no site or agent should charge you to file for you.

Written & reviewed by Rupesh Mittal, Cyber Lawyer & Criminal Advocate · Last reviewed 30 August 2026

India has one national channel for cyber crime complaints — the NCRP at cybercrime.gov.in — backed by the 1930 helpline for financial fraud. This guide explains which route to use, exactly how to file, what to keep ready, and how to track your complaint.

What to do now

  1. If money was lost, call 1930 immediately, then register on the portal — early reporting improves the chance of freezing the funds.
  2. Gather your evidence (screenshots, transaction IDs, numbers, links, profiles) before you start.
  3. Go to cybercrime.gov.in and choose the correct reporting category for your situation.

How to file a complaint on the NCRP portal

  1. 01

    Open the official portal

    Go to cybercrime.gov.in — the only official national cyber crime reporting portal, operated by MHA / I4C.

    National Cyber Crime Reporting Portal
  2. 02

    Choose your category

    Select “Report Women/Child Related Crime” (anonymous option available) or “Report Other Cyber Crime”, then register/log in with your mobile number and OTP for a tracked complaint.

  3. 03

    Enter the incident details

    Describe what happened, when, and the amount involved; add the suspect’s number, UPI ID, account, website or profile if known.

  4. 04

    Upload your evidence

    Attach screenshots, transaction receipts, chat exports, emails or any documents that support the complaint.

  5. 05

    Submit and save the acknowledgement

    Note the complaint acknowledgement number — you need it to track status and for any money-restoration or grievance step.

  6. 06

    Track and follow up

    Use the portal’s track/status feature; if your own account gets restricted or a grievance arises, follow the bank-grievance route.

    CFCFRMS Grievance Redressal Portal

Keep these ready before you file

  • Your name, mobile number and email (unless reporting anonymously)
  • Date, time and a clear description of the incident
  • Transaction IDs / UTR and amount, for financial fraud
  • The suspect’s number, UPI ID, bank account, website or social profile, if known
  • Screenshots, chats, emails and any other evidence files

Documents to keep available

  • Government ID (for a tracked, non-anonymous complaint)
  • Evidence files — screenshots, transaction records, chats, emails
  • Suspect identifiers (number / UPI / account / URL / profile), if available

Requirements may vary by case and authority.

What not to do

  • Do not pay any website, “agent” or caller who offers to file or fast-track your complaint — official reporting is free.
  • Do not delete messages, call logs or transaction evidence.
  • Do not share OTPs, passwords or card details with anyone, including people claiming to be police or bank staff.

Frequently asked questions

Is there any fee to report a cyber crime?

No. Reporting on cybercrime.gov.in and calling 1930 are free. Anyone charging to file a complaint on your behalf is not an official service.

Can I report without revealing my identity?

The portal allows anonymous reporting for women- and child-related cyber crimes. Other complaints require registration so the case can be tracked and acted on.

What happens after I file?

You receive an acknowledgement number to track the complaint. It is routed to the relevant law-enforcement unit; for financial fraud the 1930 / CFCFRMS system works with banks to attempt to hold the funds.

Official resources

National Cyber Crime Reporting PortalCFCFRMS Grievance Redressal Portal

When professional assistance may be appropriate

Where an issue significantly affects your legal position, banking access, livelihood or business, or involves a notice, investigation or multiple jurisdictions, consider advice from an appropriate qualified professional.

Relevant professional types: Cyber crime lawyer

Need help with this issue?

Sources: National Cyber Crime Reporting Portal (cybercrime.gov.in) · Indian Cybercrime Coordination Centre (I4C), MHA

Last reviewed: 30 August 2026. This independent guide is general information, not legal advice, and does not control official investigations or processes.